Privacy Policy

1. Who we are

This website is operated by IBIZ Technova Pvt Ltd., a company registered in India (“IBIZ Group”, “we”, “us”). IBIZ Group includes IBIZ SolEx Private Limited, IBIZ Technova INC (USA) and IBIZ Technova Private Limited (India), together with their platforms IBIZ BTPiaaS, ExpertBunch, AppStokri and SmartShipX.ai.

This policy explains how we handle personal data collected through this website. Each IBIZ company’s own website may have its own privacy policy, which applies when you use that site.

2. Data we collect

We collect personal data only when you give it to us through the contact form. This includes your name, work email address, company name, your area of interest and any message you choose to send.

When you visit the site, our hosting provider automatically records basic technical data, such as your IP address, browser type and the pages requested. This is used only to deliver and secure the website.

We do not knowingly collect data from anyone under 18. Please do not use the contact form if you are under 18.

3. Why we use it

We use the data you send us to:

• reply to your enquiry and connect you with the right IBIZ company
• arrange a call or meeting if you ask for one
• keep a record of our correspondence with you
• protect the website against spam, abuse and security threats

We process your data on the basis of the consent you give by submitting the form. We do not use it for automated decision-making, and we do not sell it.

4. Who we share it with

We share your data only as needed to respond to you:

• Within IBIZ Group: with the IBIZ company best placed to help with your enquiry.
• Service providers: our contact form provider, [Form provider], which delivers form submissions to us, and our hosting provider, Google Firebase, which serves the website.
• Legal requirements: with authorities when the law requires it.

Some providers may process data outside India. Where they do, we take reasonable steps to ensure it is protected in line with Indian law.

5. How long we keep it

We keep enquiry data for up to [24 months] after our last contact with you, unless you ask us to delete it sooner or the law requires us to keep it longer. Technical logs are kept by our hosting provider for a limited period under its own policies.

6. Your rights

Under the Digital Personal Data Protection Act, 2023, you can:

• ask what personal data we hold about you and how we use it
• ask us to correct, complete or update it
• ask us to delete it
• withdraw your consent at any time, which stops further processing but does not affect processing already done
• nominate another person to exercise your rights in case of death or incapacity
• raise a grievance with us, and then with the Data Protection Board of India if you are not satisfied

To use any of these rights, email [Privacy email]. We will respond within the time the law requires.

7. Cookies

This website does not use advertising or analytics cookies, and it does not track you across other websites. If we add analytics or similar tools in future, we will update this policy and ask for your consent where required.

8. Security

We use reasonable security measures to protect your data, including encrypted connections (HTTPS), spam protection on our forms and restricted access to enquiries. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

9. Links to other websites

This site links to the websites of IBIZ companies and other third parties. We are not responsible for the privacy practices of other websites, so please read their policies.

10. Changes to this policy

We may update this policy from time to time and significant changes will be highlighted on this page.

11. Contact

For any questions about this policy, email contact@ibiztechnova.com.